Internationally recognized terms and conditions for accessing and using the websites.
The Use of all the Elements is made by the Users of the Website-Consumers – with the exception of those listed in the appendix of section 9 hereof – free of charge, without any direct or indirect charge or obligation whatsoever. However, it is subject to the following conditions:
- Clarification of concepts
«Website»: This website.
«Data»: All data contained in the Website, including but not limited to any table, diagram, information, report, analysis, text, photograph and any other element contained in the Website.
«User» and «Customer»: means any visitor to the Website who makes use of the provided possibilities for drawing up a transport contract for a fee.
«Use»: Accessing, studying, consulting, storing or otherwise recording in memory or other magnetic or non-magnetic media, installing, displaying in any way, mechanical or otherwise, including printing, the Website Materials.
«Beneficiary» and «Business»: means Georgios Tosonoglou of Panagiotis, creator of the Website and all the Elements contained therein, as well as the legal licensee of the use of those Elements that do not constitute its original intellectual creations.
- Ownership and Copyright
Every right from and on the Data belongs exclusively to the Beneficiary and/or to the legally registered partners, unless expressly stated otherwise. The Beneficiary retains in any case its intellectual, as well as any other rights, in these elements, as well as in all their subsequent copies, in any form.
- License
The license to use the Data is governed by the terms set forth herein. Each user is allowed to use the texts and the information in general contained on the website, in whole or in part, on the express condition that the name of the Beneficiary (Georgio Tosounoglou of Panagiotis) or the author of the respective text is mentioned in any way. , as well as the name of the website (www.cosmostransfer.gr
) which is the source of the information. However, it is prohibited, in any way and for any purpose, to use and exploit the texts and images contained on the website, which are intellectual creations, without the prior permission of their Owner. For information about the authorization process for the further use of the data, please contact us at 2311 111250 or at this email address and email: info@cosmostransfer.gr
- Liability for compensation
The information on the website is purely advisory and informative. They are constantly being updated and modified. The “Beneficiary-Company” of the Data is under no circumstances responsible for compensation or redress of any direct or indirect loss, positive or collateral damage, even future. For issues related to the transport contract for a fee, see the appendix of article 9 hereof.
- Advertisements
The Website contains material with advertising content. The “Beneficiary-Business” bears no responsibility towards the “Users-Consumers”, as well as any third parties for any illegal act, omission or failure to comply with the laws and regulations of the European Union and any country, which may arise from the content of advertisements.
The “Beneficiary-Business” is not obliged and does not consider the legality of the advertising material displayed on the Website (beyond the obvious cases of violation of legal rights that would be perceived by the average prudent citizen) and therefore should not be attributed to it in any form responsibility. This responsibility rests with the advertisers, creators or even sponsors of the displayed advertising material.
- Linking to other e-mail addresses
The Website provides direct access to other websites and/or e-mail addresses, the content of which the “Beneficiary-Company” cannot intervene and therefore bears no responsibility whatsoever for this and provides no guarantee whatsoever.
- Privacy
The “Beneficiary-Company” undertakes to use any personal data that the “Users-Consumers” voluntarily provide to it, in a manner consistent with Greek and Community Legislation and with the aim of improving the services it provides to “Users-Consumers” or in order to satisfy their needs, wishes and expectations. The “Beneficiary-Business” has taken every possible measure to keep the provided information of the registered “User-Consumer” as confidential, in accordance with the applicable Greek legislation, especially the Law. 2472/1997 on personal data protection.
Particularly:
7.1 Acceptance of registration terms
The registration of each “User-Consumer” on the website constitutes the participant’s explicit acceptance and consent to the maintenance and processing of his data by the “Beneficiary-Business” for the purposes of the website.
7.2 Right to information
Each registered “User-Consumer” has the right to request a copy of the personal information maintained by the Website as well as to request their correction in the event of an error. In this case a reasonable consideration may be charged for them, in accordance with the law. In this case, please refer the registered “User-Consumer” to info@cosmostransfer.gr
. The “Beneficiary-Business” will try to respond as soon as possible to the modification, correction of the personal information of the “User-Consumer”.
7.3 Right to erasure
Each registered “User-Consumer” has the right to request the deletion of any personal information held about him. In this case clarifications are provided at info@cosmostransfer.gr
and the “Beneficiary-Business” will try to respond as soon as possible to this deletion.
- Concequenses :
Use, Republish, Release. or in any other way, even in the future, the exploitation of the Elements that are artistic creations without the prior permission of the Beneficiary entails heaps of civil and criminal penalties, in particular from Law 2121/1993 on intellectual property as in force, of the P.K. , of article 60 of the Civil Code as well as other special laws.
- Appendix regarding the operation of the services provided:
Α’. Prolegomena
The “Beneficiary-Enterprise” provides professional safe transportation services for a fee (taxi). The “Beneficiary-Business” offers online booking and prepayment of taxi transport service for “User-Consumer” passengers through the website www. cosmostransfer.gr
- For business purposes, a 24-hour call center operates at 2311 111250 and the official website www.cosmostransfer.gr
- The provision of professional transport services is carried out in accordance with Greek legislation.
- It is mandatory, before starting any booking process with the “Beneficiary-Business” online booking system, that the “User-Consumer” has read and understood all the terms and conditions of carriage, as they will govern any subsequent contract.
Β’. Products and services
The “Beneficiary-Enterprise” provides taxi transport services in the Central Macedonia area, indicative and not limited to Thessaloniki and Halkidiki, 24 hours a day, through a reservation and prepayment service for these services
- The person making the reservation must be over 18 years of age and have full legal capacity as defined in the Civil Code.
- After the established procedures and after the details have been duly filled in, the reservation cannot be considered active if its payment has not been completed.
- After all the requested information as requested by the company has been completed followed by payment, the company will proceed with the appropriate actions to process the transfer of the contract.
- Only when the agent for booking arrangements, acting either for himself or for others, receives the booking confirmation (confirmation voucher) by electronic mail (email) or sending a short text message (sms) is the contract of carriage in strength.
- It is possible that within a short period of time notices or comments regarding the details of the reservation will be sent by email, to which the representative of the reservation must respond within a reasonable time.
- In any case where the passenger/s are not able to contact the driver(s) of the company. or face any other delay in their appointment with the drivers, they (passengers) are obliged to contact the company and inform about the problem they are facing. In the event that the passengers do not notify the company, the latter cannot be held responsible for not carrying out the transfer.
C’. Prices and Payment Methods
Almost all commonly used payment methods are accepted, as listed below, by way of example and not limitation:
VISA
American Express
MasterCard
Maestro
Diners Club
All payments made using a card are processed through the electronic payment platform «Alpha e–Commerce» byAlpha Bank and uses encryption TLS 1.1 with an encryption protocol 128-bit (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
D’. Booking Changes
Procedures: It is possible after convenient communication (by phone or online at 2311 111250 or info@cosmostransfer.gr
to amend the requested booking)
It is the standing policy of the “Beneficiary-Business” and respecting the contingencies that may occur by changing the “User-Consumer’s” schedule, that there is no charge, or cost or fee for changing transfer dates.
Ε’. Right of rescission of reservation based on n. 2251/1994
The “User-Consumer” and customer or the representative who organizes the details of the reservation has the right to withdraw and consequently cancel his reservation, with a refund of 100% of the value of his money within 14 days from the date the reservation was made , based on N. 2251/1994 on Consumer Protection, as amended based on KYA Z1891/2013.
The date of receipt of the transportation service (reservation) is defined as the date when the customer or representative received the confirmation of the reservation electronically from the company via e-mail or mobile text message.
F’. Cancellation of transfer
Procedures: It is possible after convenient communication (by phone or online at 2311 111250 or info@cosmostransfer.gr
to cancel the requested transfer. The method of refunding the entitled amount is arranged according to the customer’s order. In any case, the amount of money will always be credited to the bank account of the card used to pay for the reservation or to a bank account that the customer will solemnly notify the company. In no case is it possible to return with cash, while the cost of bank transactions (reservation and cancellation), as specifically defined below, is borne by the “User-Consumer”.
Cancellation fees:
Permanent policy of the “Beneficiary-Company” and respecting the unforeseen events that can occur by changing the program of the “User-Consumer” is that there is no charge, cost or fee for the cancellation of the transfer if the “Beneficiary” is informed about it -Business” in any suitable way that can be proven, (such as limited: by phone at the contact number 2311 111250, by fax at 2311 111250, electronically at the email address info@cosmostravel or by registered letter and/or letter of a private courier company) at least 24 hours before transfer. In case of advance payment of the amount for the transfer and subsequent cancellation, subject to the paragraph immediately below for cancellation within 24 hours, the “Beneficiary-Business” returns the entire amount to the “User-Consumer”, i.e. the customer or a legal representative of booking procedures. In the case of a refund of the amount for the transfer, the “Beneficiary-Business” retains any amount that constitutes a commission or fee or an expense from a bank or from a credit or money transfer company. The cash transfer amount cannot be refunded. In case of cancellation within 24 hours of the transfer, the “User-Consumer” is responsible for paying the entire agreed amount for the transfer.
Ζ’. Policy changes
The “Beneficiary-Business” may change any of the present conditions without prior notice, by posting the new conditions in a directly accessible part of the website.
- Final terms
10.1 Force majeure.
The “Beneficiary-Company”, subject to the provisions stated in the appendix of section 9 hereof, is not responsible for delays in execution due to cases of force majeure and will be entitled to an extension of time for execution. Examples include strikes, protest marches, acts of terrorism, war, emergency traffic regulations, currency fluctuations, governmental or legislative acts and natural disasters.
10.2 Governing Law – Jurisdiction – Legal Terms
All transactions you carry out through the “Company” are governed by International and Union law, which regulates matters related to electronic commerce, as well as by the Greek Law on Consumer Protection (Law 2251/1994, as currently in force) which regulates issues related to distance selling. The parties hereby accept the submission of any of their disputes to mediation and in particular the selection of an Accredited Mediator of the Ministry of Justice trained by the IKDTH-Greek ADRg. In the event of failure of the mediation, the courts of the territorial district to which the Thessaloniki Magistrates’ Court and the higher hierarchically higher Court of First Instance of Thessaloniki fall are hereby expressly designated as competent. Greek Law is defined as applicable.
10.3 Sending the “User-Consumer” reservation means that:
He has read and understood the present terms and conditions and unconditionally accepts them.
The transfer for a fee is intended for own consumption or for the person’s own consumption, which are sent and further promotion and provision of services is prohibited.
It is the obligation of the “User-Consumer” to provide his personal data accurately.
He is the legal owner of the credit/debit card used for his transaction (if it belongs to someone else, he has their consent for the transaction) and that the credit/debit card has not been canceled or prohibited in any way use of it.
The e-mail address, declared and used belongs to the “User-Consumer”, is accurate and active.
Maintaining the confidentiality of his password is the sole responsibility of the “User-Consumer” and he will not allow anyone else to use it.
The “Eligible Company” reserves the right not to accept a reservation of the “User-Consumer”.
He guarantees the safe use of the website by his computer in terms of the transmission of viruses.
The connection of the “User-Consumer” to the online store is at the risk of the “User-Consumer” in terms of the possibility of causing any damage to his computer and his software (from any transmission of viruses), which he is aware of during the connection and takes over it entirely.
He is obliged to indemnify the “Eligible Company” in full (representatives, employees and partners) for any damage resulting from his breach of this present.
Any responsibility of the “Eligible Company” for any issue arising from this is limited exclusively to the price of the Consumer’s order, and it expressly waives any claim for any excessive damage.
The non-exercise by the “Eligible Company” of any of its rights, deriving from the law or from those present, does not in any case amount to a waiver of this right.